IT Support When You Need It
Reliable & Proven
IT Support Services
State-of-the-Art Data Protection
IT Support When You Need it
Reliable & Proven
IT Support Services
State-of-the-Art Data Protection
IT MANAGED SERVICES
Rest Assured Your Business is Protected
Small IT Issues?
No worries, most IT issues can be fixed securely and remotely on your Mac or PC or logging into your cloud services, such as Microsoft Office 365 or Google’s G Suite.
Larger IT Issues?
Still no worries! If you are experiencing larger IT issues, we will come to you.
Available Managed IT Support Service Plans
We work with small to large size businesses. Individual sessions can be charged hourly, or we offer very affordable subscription plans that can be paid monthly or annually.
I Have an Emergency - Can you help me now?
If you are experiencing an emergency now, call me at (603) 600-5375 and I will get back to you as quickly as I am able.
No worries, most small tech issues can be fixed with me securely remoting into your mac or PC or logging into your cloud services, such as Microsoft Office 365 or Google’s GSuite.
We work with individuals and small businesses. Individual sessions are by the half hour or can be purchased under the annual plan very reasonably if you need ongoing support for your home office (managed services, and subscriptions).
To start a session, first download the software for mac or PC. Click on the button below to get a copy of Remote PC.
Do you offer onsite IT Support?
Yep, we will come to you. mytechcoach makes office and house calls in the Concord/Manchester area. Whether you have office computers down, apps that will not work or databases and the like misbehaving, cloud services you cannot connect, or malware…we can help.
Why My Tech Coach?
In addition to understanding tech and getting your project implemented or IT challenge solved, I love working with people. I am not a backroom geek, and I will do my best to understand what you need and make you comfortable.
I have over 20 years of experience and a Master’s degree in IT Business Management. Yes, I have certs too. I am Apple and Microsoft MCP certified. More to the point, I have been put through the test from eccentric people in the sticks of Vermont to small business owners with funky old PCs to large college campuses such as Dartmouth where I worked in IT for over five years.
Our IT Services
You Have IT Challenges
We Have IT Solutions!
WE LOVE OUR CLIENTS
What Our Clients Say…
Natalie LaBonte
“As a small business owner that got her start in corporate, my tech support experiences in the past were purely practical and straight to the point. However, Greg is a breath of fresh air in this industry! He is professional, personable, and super fun to work with! When my computer crashed, I initially tried to self-resolve through the available tech manuals, since I no longer had the tech support of a large corporation available. I quickly realized I was in over my head, and had wasted precious time trying to resolve myself. When I contacted Greg, he came to the rescue and swiftly diagnosed and fixed my computer. He talked me through step by step what occurred, and helped me get back to work in record time. Having Greg as my trusted tech support is a weight off of my shoulders!”
Ian Hough
“Greg did a fantastic job from start to finish fixing and setting up the wireless network at my parents’ home. Us three kids all made a mess of the system, each doing different things, Greg was quick to diagnose the problems, correct them and upgrade the whole network so there are no longer any issues at all.
He is very responsive and eager to help, communication is top notch. Will not be going anywhere else for our IT needs from now on. Thank you Greg!”
Kevin Hanlon
“My company needed a responsive IT professional as the company started to grow w/ new clients and bigger projects. Office 365 was already the business environment we were working in but needed more top level expertise in order to use more of the tools and functionality. A couple of phone calls w/ Greg, focusing on IT security 1st and also office efficiency and communication w/ remote employees convinced us Greg Phillips / My Tech Coach was someone we could rely on to help the company grow. Affordable reasonable pricing and upfront discussion about billing practices also very helpful. We hope to maintain a strong professional relationship w/ My Tech Coach and Greg Phillips.”
Brittni Stewart
“Our Community Center recently had work done on our network. We essentially needed an entire reworking and upgrade, as we have experienced issues with the internet and network for quite some time. The network in our facility went from having multiple areas with little to no coverage, to having complete and efficient coverage throughout the entire facility. Greg, at My Tech Coach, was excellent! He was extremely thorough in walking us through the steps that would need to be taken in order to get our network where we wanted and needed it to be. We would highly recommend My Tech Coach for any of your IT needs!”
Scott Loignon
“I had been having Wi-Fi issues for years at my house. I own my own business and Wi-Fi is important. I had spoken with the service provider many many times and had a tech out on multiple occasions. I changed routers and modems and still nothing. I met Greg from My Tech Coach through a networking group. Greg came to my house, wore appropriate PPE to keep every one safe. Greg was able to work out some issue with the service provider because Greg talks the tech language. Greg made some suggestions on new equipment and made some adjustments to how the router works. In the end my Wi-Fi is working much better. Greg’s fees were very reasonable. I would recommend Greg and My Tech Coach to anyone with computer, Wi-Fi or general technology issues.
Thanks Greg!”
