“As a small business owner that got her start in corporate, my tech support experiences in the past were purely practical and straight to the point. However, Greg is a breath of fresh air in this industry! He is professional, personable, and super fun to work with! When my computer crashed, I initially tried to self-resolve through the available tech manuals, since I no longer had the tech support of a large corporation available. I quickly realized I was in over my head, and had wasted precious time trying to resolve myself. When I contacted Greg, he came to the rescue and swiftly diagnosed and fixed my computer. He talked me through step by step what occurred, and helped me get back to work in record time. Having Greg as my trusted tech support is a weight off of my shoulders!”

“Greg did a fantastic job from start to finish fixing and setting up the wireless network at my parents’ home. Us three kids all made a mess of the system, each doing different things, Greg was quick to diagnose the problems, correct them and upgrade the whole network so there are no longer any issues at all.

He is very responsive and eager to help, communication is top notch. Will not be going anywhere else for our IT needs from now on. Thank you Greg!”

“My company needed a responsive IT professional as the company started to grow w/ new clients and bigger projects. Office 365 was already the business environment we were working in but needed more top level expertise in order to use more of the tools and functionality. A couple of phone calls w/ Greg, focusing on IT security 1st and also office efficiency and communication w/ remote employees convinced us Greg Phillips / My Tech Coach was someone we could rely on to help the company grow. Affordable reasonable pricing and upfront discussion about billing practices also very helpful. We hope to maintain a strong professional relationship w/ My Tech Coach and Greg Phillips.”

“Our Community Center recently had work done on our network. We essentially needed an entire reworking and upgrade, as we have experienced issues with the internet and network for quite some time. The network in our facility went from having multiple areas with little to no coverage, to having complete and efficient coverage throughout the entire facility. Greg, at My Tech Coach, was excellent! He was extremely thorough in walking us through the steps that would need to be taken in order to get our network where we wanted and needed it to be. We would highly recommend My Tech Coach for any of your IT needs!”

“I had been having Wi-Fi issues for years at my house. I own my own business and Wi-Fi is important. I had spoken with the service provider many many times and had a tech out on multiple occasions. I changed routers and modems and still nothing. I met Greg from My Tech Coach through a networking group. Greg came to my house, wore appropriate PPE to keep every one safe. Greg was able to work out some issue with the service provider because Greg talks the tech language. Greg made some suggestions on new equipment and made some adjustments to how the router works. In the end my Wi-Fi is working much better. Greg’s fees were very reasonable. I would recommend Greg and My Tech Coach to anyone with computer, Wi-Fi or general technology issues.
Thanks Greg!”